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At Saepio, we are committed to providing you with high-quality products and exceptional customer service. Due to the nature of our business, we do not offer returns. Please carefully consider the size, fit, material, and colour before placing your order. For detailed information, please refer to the product description.
Defective or Damaged Items: In the unlikely event that you receive a defective or damaged item, please contact our customer service team within 2 days of delivery. We will work with you to provide a replacement or refund for the affected item. Please note that photographic evidence may be required to process your claim.
Exchange Policy: We understand that ordering clothing online can sometimes result in the wrong size or fit. While we do not offer returns for size or fit issues, we allow Exchange and the customer has to contact us within 3 days of receiving the order and bear Rs.200 shipping charges.
Conditions (Exchange):
To ensure a smooth exchange process, please ensure that the tags are intact. Exchanges will be accepted only once per order. Any exchange requests beyond this will not be accepted.
Refunds:
We do not offer refunds under any circumstances. If you encounter any issues with your order, we will resolve them through exchanges or other appropriate means.
Cancellations: Orders cannot be cancelled or modified once they have been placed. Please review your order carefully before completing your purchase.