🚚 Shipping

At UNSTABLE , we believe in speed and reliability. Every order is carefully packed and dispatched within 24–48 hours, ensuring it reaches you without unnecessary delays. From our hands to your doorstep quick, smooth, and dependable.

🔄 Returns

We understand sometimes an item just isn’t the perfect fit. That’s why we offer a 5 -day hassle-free return policy to keep your shopping experience stress-free. Simply inform us within 5 days of delivery, and we’ll guide you through a quick and easy return process.

Please note: A flat fee of ₹100 will be deducted from your refund amount to cover return shipping charges.

🔁 Exchanges

Timeframe: Exchanges are accepted within 7 days of delivery for orders placed outside sale periods.

Exchange Fee: A reverse shipment charge of ₹100 applies to all orders.

Price Difference in Exchanges: If the new item is priced higher than the original, you’ll need to pay the difference upfront via a prepaid method. If the new item is priced lower, the remaining balance will be issued to you as a UNSTABLE Wallet Credit for future purchases.

These policies also apply to our Premium Collection.

📩 Email us or 📱 DM us on Instagram to initiate an exchange.

💳 Refunds

All refunds are issued as UNSTABLE Gift Cards, sent directly to your email. These credits never expire you can redeem them anytime for your next purchase.

💡 Why No Bank Refunds?

We are a proudly bootstrapped brand, built from the ground up with passion and hard work. Every order you place fuels our mission to craft premium-quality, all-black pieces you can wear with pride.

Instead of sending money back to your bank, we issue gift card refunds. This keeps your support with us helping us design and deliver more of the styles you love while keeping our creative engine running strong.

⚠️ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

📩 Email us or 📱 DM us on Instagram with clear photos, and we’ll resolve the issue promptly.

📦 Non-Serviceable Pickup Areas

If your pin code does not support reverse pickup, you’ll need to ship the item back to us using any reliable courier service. Once we receive your item, we’ll dispatch your exchange at no additional cost.

🚫 Cancellation Policy

All purchases are final once placed no cancellations, edits, or changes after checkout. This ensures our drops remain limited, exclusive, and efficient.