At WEREV WORLDWIDE, we strive to provide our customers with high-quality clothing and exceptional customer service. We understand that there may be instances where you need to return or exchange a product. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.
*1. Return Process:*
If you wish to initiate a return, please follow these steps:
a. Fill out our contact form on the website within one week (7 days) of receiving your product.
b. Our customer service team will review your request and provide you with further instructions on returning the item.
*2. Time Frame:*
You have one week (7 days) from the date of product delivery to request a return.
*3. Eligibility Criteria:*
a. Only unworn, unwashed, and undamaged products are eligible for return or exchange.
b.
We do not accept returns for products that have been used or are not in their original condition.
*4. Return Method:*
To initiate a return, fill out the contact form on our website, and our customer service team will assist you with the return
process.
*5. Shipping Costs:*
Customer has to cover the cost of return shipping for eligible items.
*6. Exchanges:*
Exchanges are allowed for different sizes or colors of the product. Contact our customer service team to initiate an
exchange.
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*7. Refunds:*
a. Refunds will be issued to the Werevworldwide.com wallet/Gift cards (with 60 days validity) only within 7 business days after we receive the returned product.
b. Partial refunds may be offered in cases where only part of an order is being returned.
*8. Non-Returnable and Non-Refundable Items:*
All items sold by Werevworldwide.com are returnable.
*9. Contact Us:*
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at croscrowteam@gmail.com